Craig Kitterman
The Homeowner Project Portal: Stop Answering “Where Are My Windows?”
Your coordinator answers that question 8 to 15 times a day, and not one of those calls moves a job forward. The...
ProductCustomer Experience
Craig Kitterman
Your coordinator answers that question 8 to 15 times a day, and not one of those calls moves a job forward. The...
Craig Kitterman
Your customer just explained their $30,000 project. They call back the next day and your team asks them to start over....